Please read the following before placing your order:

  • Once your order is placed you have 12hrs to cancel your order and receive a full refund.

  • All made to order pieces can take up to 3 weeks to ship. Please reach out with your order number if you have a rush request.

  • No returns or exchanges on any made to order or sale pieces after 24hr window of package being delivered. (see below for alteration info)

  • Exchanges for in-store credit only, accepted for all apparel and pre made pieces.

  • Customer service is one of our top priorities. If your order is incorrect, or defective, we will do the best we can to fix it.

  • International customers are able to order from this website, but are liable for all import, duties, and customs that will be charged by your country. Payment will be necessary to release your order from customs before delivery. 

  • Customers are liable for shipping costs associated with returns and alterations.

  • Small imperfections may be present as this is a handmade product.

  • This entire business is ran by one woman. Please have kindness and patience when reaching out.

 Alterations

At Bad Moon Suits we are happy to offer alterations and fixes on our swimwear to prolong the lifetime of your pieces and to fix any fit issues you may have with your suit.

  • Any order made to custom measurements is given one free sizing fix within 3 months of purchase. Please send an email to badmoonsuits@gmail.com with your alteration notes, photos, and order number to begin the process.

  • If you did not include your measurements with your order, we are still happy to do a fix or fit for you. To start the process please add the “alteration fee” product to your cart and fill out the form provided. You will be contacted shortly after with more info and a turn around time.

  • All customers are responsible for the shipping costs associated with fixes/alterations.

  • Alterations do not include major style adjustment that diverge from the original design of the piece.